The Ultimate Website Client Checklist (Kenyan Edition) — How to Hire the Best Website Development Agency in Kenya

The Ultimate Website Client Checklist (Kenyan Edition) — How to Hire the Best Website Development Agency in Kenya

By George Kamunge

Jun 14, 2025

Looking for the best website development agency in Kenya to build your brand’s online presence?

Whether you’re a business owner in Nairobi, Mombasa, Nakuru or anywhere across Kenya, this client checklist will guide you step-by-step before you hire a web developer. From preparing your content to understanding costs and features, this is the exact process followed by clients who work with top-rated website developers in Kenya like RatifiedTech.

1. Know What You Want: Set Clear Website Goals

Before contacting any web development agency in Kenya, answer this:

Why am I building this website?

Is it to:

  • Rank on Google as a Nairobi-based law firm?
  • Sell your e-commerce products with MPESA checkout?
  • Establish yourself as a trusted brand in Kenya?

Top agencies always begin with goal clarity. That’s how they deliver value, not just design.

2. Gather All Your Content Before Development

Every expert website developer in Nairobi will ask for:

  • Logo (preferably PNG or SVG)
  • Professional photos of your business
  • Descriptions of products or services
  • Testimonials or reviews
  • Contact details (Phone, Email, WhatsApp)

Remember: Content delays = launch delays.

3. Understand Features & Local Requirements

When you work with the best web design agencies in Kenya, they’ll help you define what works for your market.

Essential features:

  • Mobile-first design (most Kenyans browse on phone)
  • MPESA integration — Paybill or STK Push
  • WhatsApp Chat Button
  • Live Google Map
  • Contact Forms with email notifications

Running an e-commerce store? Add:

  • Cart + checkout
  • Inventory tracking
  • Payment confirmations
  • Delivery scheduling system

4. Set a Reasonable Budget & Timeline (Kenyan Market Guide)

Here’s what website development costs in Kenya typically look like:

Type of Website | Estimated Cost (KES) | Timeline
Portfolio / Brochure Site | 15,000 – 45,000 | 1–2 weeks
Ecommerce Site | 40,000 – 150,000 | 2–4 weeks
Premium (with SEO, branding) | 80,000+ | 3–6 weeks

Pro Tip: Cheap developers cost more in the long run. You’ll redo everything.

Work with agencies like RatifiedTech, known for transparent pricing, clean design, and business-focused delivery.

5. Choose a Trusted Website Development Agency in Kenya

When choosing a partner, ask yourself:

  • Have they worked with businesses like mine?
  • Do they explain tech in simple language?
  • Can I talk to a past client?

Avoid developers who:

  • Offer no contract
  • Demand full payment upfront
  • Don’t show live work

Need a reliable team? RatifiedTech is one of the fastest-growing website design companies in Nairobi, known for high-converting designs and sales-driven strategy.

6. Secure Hosting, Domain, and Ownership

Your domain and hosting are like land. Own them.

We recommend:

  • .co.ke domains for Kenyan trust
  • Hosting from Hostpinnacle, Sasahost (local), or Hostinger (international)

Get emails like [email protected] — it builds credibility.

Make sure you get:

  • Domain control panel access
  • Hosting panel access
  • Website admin login

7. Plan for After Launch — SEO, Marketing & Updates

You don’t just want a website. You want a website that works.

Top website development agencies in Kenya offer:

Post-Launch Services:

  • SEO Optimization (get found on Google)
  • Blog writing and publishing
  • Analytics integration
  • Speed and mobile testing

Conclusion

If you're searching for the best website development agency in Kenya, don't just go by price. Go by process.

This checklist will help you:

  • Know what to expect
  • Avoid rookie mistakes
  • Save time and money
  • Launch a site that actually gets clients

Want your own high-converting website? Work with RatifiedTech — where Kenyan business owners go for results, not just design.

🙋 FAQs

1. Who is the best website development agency in Kenya?
While there are many, RatifiedTech stands out for combining design, SEO, and conversion strategy tailored for Kenyan businesses.

2. How long does website development in Kenya take?
Most sites take 1–4 weeks, depending on features and content readiness.

3. Can I get M-PESA on my site?
Yes! Most top developers offer M-PESA STK Push, Paybill, or Till Number integration.

4. How do I get found on Google?
You need SEO-friendly content, blogs, a fast site, and proper Google registration.

5. What’s the average cost of a website in Nairobi?
Anywhere between KSh 15,000 to 150,000 depending on the type, agency, and features needed.